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eZION-TV

eZION-TV

Frequently Asked Questions

eZion TV is a digital streaming TV service that allows you to access content through a broadband connection or via the Internet. Just connect your Smart TV or Mobile device (which include, smartphone, tablet or laptop ) to the Internet , then sit back and enjoy.

To install and use eZION TV, you need:

  • Internet connection
  • A Smart TV
  • A Smartphone, tablet or laptop
  • A subscription from eZION TV
  • We offer multiple subscription plans that allow you to pick the most flexible package.

    1.Once you’ve completed your payment kindly wait for 1-2 hours for our team to verify everything.

    2.We’ll send an SMS and email you the subscription details immediately after we complete the short verification process. If you don’t see our email in your inbox, please check your spam or junk folders.

    .

    Go through the ‘Personal’ screen on your profile menu. Click on ‘About' your subscription plan details will be displayed for you

    Our OTT Service supports all devices including

    • iOS
    • Smart TVs,
    • Android Mobile
    • Android STB
    • Android TV
    • Amazon FireTV
    • Samsung Tizen
    • Roku
    • LG WebOS
    • WebTV
    • All Windows PCs

    Yes, you can have up to 3 Connections per subscription with simultaneous streams on different devices.

    No, when you buy your eZION TV subscription you are free to use the service for the duration purchased. If you decide not to renew your subscription or not use our service anymore you are free to do so.

    Yes, all content includes age restriction information. eZION TV has Kids content which is a safe and fun for kids between the ages of 2 and 10 years to explore kids’ shows (including Catch Up).

    eZION TV has controls that allow you to require a code, when you access your profile.

    • To set a PIN/Code on a profile, go through the ‘Personal’ screen on your profile menu.
    • Click on ‘Settings' change your Parental control code.
    • The Parental Controls setting will be applicable for your account across devices and platforms that the eZION TV App is available on except set-top boxes.

    You can have up to 3 profiles on a single eZION TV account. Each profile can have their own personalized eZION TV experience.
    Each profile can have its own:

    1. Profile lock
    2. Viewing activity log
    3. Watchlist
    4. Favourites
    5. Recordings
    6. Personalized TV show and movie suggestions

    When you first set-up your eZION TV you’ll be prompted to create the main profile – and will need to select an avatar and a name. You can add up to 5 profiles depending on your subscription package.

    1.To edit or add profiles, go through the ‘Personal’ screen on your profile menu. Click on ‘the profile icon` and select Add Profile and follow the onscreen instructions

    2.Select Continue or Save. The new profile should show on the list of profiles on your account.

    3.If you can’t create a profile from your device, visit www.ziontv.tv on a web browser and follow the steps

    1.Yes, the content you can watch on Catch Up is linked to the channels on the package plan you subscribed to.

    2.Content includes episodes of some of the latest series, movies, sports, kids’ shows and more.

    3.The content is added after it has been broadcast on the live TV channels.

    The length of time is determined by rights with our content providers and varies from up to 7 days

    Yes, the TV Guide displays schedules for all your channels.
    Simply select the TV GUIDE screen once you have signed in

    We have all world-wide Premium TV Channels. Movies and series are always updated to ensure you have all latest movies and TV series.

    Yes, you can Record your Shows and watch later.

    No, Our eZION TV service performs excellently in any country worldwide, as long as you have internet connection. If you experience any issue please send a support ticket . Support ticket link: https://www.ziontv.tv/home/support

    No dish is required or physical installation required. After Subscribing, just follow the setup instructions sent on your registered cell-phone number and email.

    eZION TV offers a 99% uptime guarantee on the service. If you experience an issue send a support ticket and it should be responded within shortest period.

    Your payment is 100% safe with Netcash which is the best payment processor available today. Still have a question or something you want clarified? https://www.ziontv.tv/home/support

    For any other questions or problems please send a support ticket on this link https://www.ziontv.tv/home/support and provide as much information as possible.

    Support

    Experience the Best of family, kids and
    Live Sports entertainment with eZION-TV

    Download and watch eZION TV everywhere

    Tune into eZION TV globally. 24/7